Real-Time Web Search

Real-Time Web Search Real-time web search gives your AI bot the ability to look up information on your website during live conversations. When a customer asks about a specific product, availability, or pricing that might change frequently, the bot can check your website and respond with up-to-date information. In plain terms: Instead of relying only on the static information you entered during setup, the bot can visit your website pages in real time to find the latest details. Why You Might Need Web Search Without web search, your bot only knows what you have entered in its instructions and FAQs. That works well for information that rarely changes (like your return policy or business hours). But for things that update frequently, web search keeps the bot current. With web search enabled, the bot can: Search your website for specific products based on what the customer is looking for Pull up the latest pricing, availability, or inventory information Share direct links to specific product or service pages Read URLs that a customer shares in the conversation Example conversation: Customer: Do you have any 3-bedroom apartments available in Amsterdam? Bot: Let me check our current listings for you... We have 2 three-bedroom apartments available in Amsterdam right now: Jordaan Canal View - 3 bed/2 bath, 95m2, EUR 2,450/month De Pijp Modern - 3 bed/1 bath, 82m2, EUR 2,100/month Would you like more details on either of these? Without web search, the bot would have had to say somethin