Real-Time Web Search

Real-Time Web Search Real-time web search gives your AI bot the ability to look things up while a conversation is happening — both on your own website and on the open internet. When a customer asks about a specific product, availability, or pricing that might change frequently, the bot can check and respond with up-to-date information. In plain terms: Instead of relying only on the static information you entered during setup, the bot can visit your website pages in real time to find the latest details. Why You Might Need Web Search Without web search, your bot only knows what you have entered in its instructions and FAQs. That works well for information that rarely changes (like your return policy or business hours). But for things that update frequently, web search keeps the bot current. With web search enabled, the bot can: Search your website for specific products based on what the customer is looking for Pull up the latest pricing, availability, or inventory information Share direct links to specific product or service pages Look up general questions on the open internet, even about things that aren't on your own site Read URLs that a customer shares in the conversation Example conversation: Customer: Do you have any 3-bedroom apartments available in Amsterdam? Bot: Let me check our current listings for you... We have 2 three-bedroom apartments available in Amsterdam right now: Jordaan Canal View - 3 bed/2 bath, 95m2, EUR 2,450/month De Pijp Modern - 3 bed/1 bath, 82m2, E