Spam Filter
The platform automatically screens the very first message from every brand-new contact and blocks obvious spam and scams before your AI bot has a chance to repl
Spam Filter The platform automatically screens the very first message from every brand-new contact and blocks obvious spam and scams before your AI bot has a chance to reply to them. This protects your business from phishing attempts, fraud, and bulk marketing junk - without any setup on your side. The spam filter is always on. There is no switch to flip, no settings to configure, and nothing for you to maintain. What Gets Filtered The filter looks for messages that clearly match one of these well-known spam patterns: Phishing attempts - "Your account has been blocked, click here to verify", fake security alerts, impersonation of platforms like WhatsApp, Instagram, Meta, Google, or your bank. Advance-fee fraud - Messages asking your business to send or transfer money to the sender (the classic "I have an inheritance to share" scam). Lottery and prize scams - Unsolicited claims that you have won a prize, a lottery, or a giveaway you never entered. Mass marketing blasts - Bulk promotional sends that lean on urgency and hype ("act now!", "limited time!", "free trial!"), "make money fast" schemes, crypto and forex pitches, automated marketing sends. Bot-generated gibberish - Random characters and nonsense text from automated systems. Malicious links - Messages whose only purpose is to push a suspicious link from an unknown domain, combined with urgency or impersonation language. Everything else gets through. Genuine customer inquiries, even very short ones like "hi" or "hello", s