Booking System

Booking System Overview The platform includes a built-in appointment booking system that lets your AI agent schedule meetings, consultations, and events directly within conversations. When a contact wants to book a time, the AI checks your availability, offers open slots, and confirms the appointment — all without you lifting a finger. Who is this for? Any business that takes appointments or reservations. For example: A hair salon that books styling appointments through WhatsApp A real estate agency that schedules property viewings via Instagram DMs A restaurant that takes table reservations through a chat widget A consulting firm that books discovery calls through automated campaigns A medical clinic that lets patients schedule appointments via SMS The booking system integrates with Google Calendar for two-way sync (see Google Calendar Integration ) and restaurant booking platforms like Formitable and Zenchef . 💡 Tip: You can set up AI-powered booking during the guided onboarding wizard — it includes steps for choosing your booking option, connecting Google Calendar, and setting your availability, so you can be ready to accept appointments from day one. See Guided Onboarding . Setting up bookings takes three steps, and this page walks through each one with a screenshot: Create an event type — the kind of appointment people can book (for example, "Free 30-Minute Consultation"). Turn on bookings in your campaign — so the AI offers those appointments in chat. Watch bookings ar