Connecting Facebook and Instagram

Connecting Facebook and Instagram Connect your Facebook Page and Instagram account to the platform so you can manage Messenger and Instagram DM conversations from a single dashboard — with optional AI automation. Why Connect Facebook and Instagram? By connecting your accounts, you can manage all your Facebook Messenger and Instagram DM conversations in one place instead of jumping between apps. You can also let an AI Agent automatically reply to messages, capture leads, and run targeted outreach. Prerequisites Before you begin, make sure you have the following in place: A Facebook Page for your business (personal profiles are not supported). An Instagram Business or Creator account linked to that Facebook Page. If your Instagram account is still set to "Personal," switch it to Business or Creator in your Instagram settings first. A Meta Business account (formerly Facebook Business Manager) that owns or has admin access to the Page. Admin access to both the Facebook Page and the Instagram account. 💡 Tip: If you are unsure whether your Instagram account is linked to your Facebook Page, open your Facebook Page settings and look for "Linked Accounts" or "Instagram" in the sidebar. Connecting Your Accounts In the left sidebar, click Settings near the bottom. In the Settings left rail, under Channels , click Channels . Find the Instagram & Messenger card and click Connect . One card, one connect flow, for both Instagram DMs and Facebook Messenger. Clicking Connect opens Meta's