GoHighLevel (GHL) Integration

GoHighLevel (GHL) Integration Already using GoHighLevel (GHL) to manage your business? This integration lets you add Relaytiv's AI-powered messaging on top of your existing GHL setup. Messages that come into GHL are forwarded to Relaytiv for AI-powered handling, and replies from Relaytiv are sent back through GHL to the customer on the original channel. This means you can keep using GHL as your main hub while letting the AI handle the AI-driven conversations. 📝 Note: This is a more technical integration that involves setting up automated workflows and connecting systems using webhooks (automatic notifications between apps) and API calls. If you're not comfortable with this, you may want to hand this page to a developer or tech-savvy team member. Prerequisites An active Relaytiv account with your API key (found at Settings → Integrations → API Key ). An API key is a unique code that lets GHL securely communicate with your account. A GoHighLevel account with permission to create workflows and manage webhooks (automated notifications between systems). How It Works Direction What Happens GHL to Relaytiv A customer messages you on SMS, email, Messenger, Instagram, or live chat in GHL. A workflow automatically forwards that message to Relaytiv. Relaytiv processes it (AI response, tagging, etc.). Relaytiv to GHL When Relaytiv sends a reply (manually or via AI), it automatically notifies GHL. A workflow in GHL finds the contact and sends the reply through the correct channel. Workfl