Odoo

Odoo Who is this for? Businesses that run Odoo — the product catalog, the CRM pipeline, sales orders — and want their AI Agent to use it directly in chat. If you don't use Odoo, you can skip this page. Use a different CRM or ERP? Anything with an API can still be connected: see Connecting a Tool We Do Not List . Odoo is a suite of business apps: Sales, CRM, Inventory, Invoicing and many more, all working on one database. Connecting Odoo to Relaytiv lets your AI Agent do three things inside a normal conversation, without anyone building a webhook or a custom function: Answer product questions from your catalog. Names, prices with the right currency and tax, stock, descriptions, all read live from Odoo. Hand a lead to your sales team. When a customer shows buying interest, the AI creates a lead (or opportunity) in your Odoo CRM with a summary of what they want. Tell a customer where their order is. Status, items, invoicing and delivery progress for the customer's own orders. What You Need Odoo 14 or newer : Odoo Online, Odoo.sh or your own server. An Odoo user the AI will act as. What that user can see and do in Odoo is the limit of what the AI can see and do. A dedicated user with access to Sales, CRM and Inventory works best; you don't need an administrator. That user's API key . In Odoo, click the user's name (top right) → Preferences → Account Security → New API Key . Give it a name like "AI agent" and copy the key: Odoo shows it once. Connecting Odoo In the left sidebar, c