Webhooks

Webhooks Webhooks let Relaytiv automatically notify your other business tools whenever something important happens — a new contact being created, an appointment being booked, a message being received. Instead of manually checking for updates, your connected systems get an instant notification the moment something happens. What Are Webhooks? Think of a webhook like an automatic text message between two apps. When something happens in Relaytiv (like a new contact signing up), the platform instantly sends a notification to another system of your choice. You provide a web address (called a "webhook URL") where these notifications should be sent — this is typically provided by your CRM, automation platform, or developer. Webhooks only send data OUT of Relaytiv. A webhook is a one-way street from Relaytiv to your other tools. There is no webhook URL that sends leads, contacts, or messages INTO the platform. To push a new lead in — from a website form, your CRM, or GoHighLevel — your system makes an API call instead. See API Access (the Create a Contact operation) and Funnels . The only thing you need for the inbound direction is your API key , which lives in its own section — see API Access . The Webhooks page described here is exclusively for the outbound direction. 📝 Note: Setting up webhooks involves some technical configuration. If you're not comfortable with this, share this page with your developer or use an automation platform like Zapier, Make, or Pabbly, which provide web