Instagram DMs

Instagram DMs Automate your Instagram Direct Messages with the platform. Connect your Instagram Business or Creator account to receive DMs in Chats, respond with an AI Agent, and set up keyword-triggered automations and comment monitoring. Prerequisites Before connecting Instagram to the platform, make sure you have: An Instagram Business or Instagram Creator account (not a personal account) A Facebook Page connected to your Instagram account A Meta Business account (business.facebook.com) with admin access The Facebook Page must be published (not in draft/unpublished state) Two Instagram cards in Settings → Channels? This channel is the Instagram & Messenger card (the official Meta connection, via a Facebook popup). The separate Instagram (Personal) card is the beta channel described in Instagram (Personal) — Beta : it connects with your Instagram username and password instead, and is the one that can see your follower list. 📝 Note: Personal Instagram accounts cannot be connected. If you have a personal account, you can switch it to a Business or Creator account for free in your Instagram app settings under Account > Switch to Professional Account . If you'd rather automate a personal account directly, see Instagram (Personal) — Beta instead. Linking Your Instagram to a Facebook Page If your Instagram account is not yet connected to a Facebook Page: Open Instagram on your phone. Go to your profile. Tap Edit Profile . Under Page , select an existing Facebook Page or c