Which Channels We Support

Which Channels We Support Everything below arrives in the same inbox, and the same AI Agent can answer on all of them. This page is the quick answer to "do you support X?" The full setup steps live on each channel's own page. Channels You Can Connect Channel What it is Setup guide WhatsApp Business API The official WhatsApp channel, using a number you rent here or bring yourself WhatsApp Business WhatsApp Web Your existing WhatsApp number, paired the way you pair WhatsApp on a laptop WhatsApp Web SMS Text messages through your own Twilio account SMS Instagram DMs Direct messages and comment replies on an Instagram Business account Instagram DMs Instagram (Personal) A personal or creator Instagram account, for new-follower tracking and Direct messages Instagram (Personal) Facebook Messenger Messages and comment replies on a Facebook Page Facebook Messenger Telegram A Telegram bot on your own account Telegram LINE A LINE official account LINE Viber A Viber business account Viber Email A Gmail, Outlook or IMAP mailbox, or an address we host for you Email Website chat widget A chat bubble on your own site Chat Widget iMessage Apple Messages, through a connector on your own Mac iMessage Android phone as an SMS gateway An Android handset sending SMS on your behalf Android SMS Gateway Custom channels Anything else, connected by your own code Custom Channels If a channel is not on that list, you can still bring it in yourself as a custom channel : your system sends us the incoming me