WhatsApp CRM for Dubai & UAE Businesses
In Dubai and across the UAE, WhatsApp is not a support channel — it is the primary sales channel. Customers message businesses before calling, before visiting, and often instead of browsing a website. A slow reply means the lead goes to your competitor.
A WhatsApp CRM for Dubai must reply instantly, qualify each lead in Arabic or English, book appointments without human intervention, and route high-value enquiries to the right team member — 24/7, including Eid, National Day, and Ramadan evenings.
What Dubai businesses need in a WhatsApp CRM
- Arabic language support — Handle Arabic and English naturally, often within the same conversation, without any configuration.
- Multi-channel inbox — Dubai customers also reach you via Instagram DM and web chat. One inbox for everything matters.
- AI qualification — High enquiry volumes mean AI needs to pre-qualify before human time is spent.
- No per-seat fees — Per-seat pricing grows with your team. Credit-based pricing ties cost to volume, not headcount.
- 24/7 coverage — UAE public holidays, Ramadan evenings, and weekends covered automatically.
Why Businesses in Dubai Choose Relaytiv
Relaytiv is used by travel agencies, real estate brokers, clinics, salons, and hospitality businesses across Dubai and the UAE. It qualifies every WhatsApp and Instagram enquiry with AI, routes qualified leads to the right team member, and gives your whole team a shared inbox — from $29/month.
Pricing for Dubai and UAE Businesses
| Plan | USD | Conversations |
|---|---|---|
| Launch | $29/mo | 20–30 chats / month |
| Growth | $79/mo | 120–180 chats / month |
| Scale | $149/mo | 400–600 chats / month |
No per-seat fees. AI included on every plan. 7-day free trial. No setup fees.
Frequently Asked Questions
- What is the best WhatsApp CRM for Dubai businesses?
- Relaytiv is designed specifically for the way business works in Dubai — high WhatsApp and Instagram enquiry volume, bilingual Arabic-English customers, and service industries (travel, real estate, clinics, hospitality) that need AI-driven lead qualification. It covers WhatsApp, Instagram, Messenger, and web chat from one shared inbox, responds naturally in Arabic and English, and runs 24/7 including UAE public holidays.
- Does it work for Arabic-speaking customers?
- Yes. The AI detects the language of each message and responds in Arabic, English, or a mix within the same conversation — automatically, without any configuration.
- Is there a free trial?
- Yes. All new accounts receive a 7-day free trial. A $1/₹1 card hold is taken at registration (refunded); first full charge after 7 days. Cancel before then and you won't be charged.
- Which Dubai industries use Relaytiv?
- Travel agencies, real estate brokerages, clinics and dental practices, salons, hospitality businesses, and B2B service companies across Dubai and the UAE.