AI Front Desk Pricing — Transparent Plans in USD & INR
Feature and channel availability depends on plan and setup. Currently connected: WhatsApp Web, SMS, Instagram, Messenger. WhatsApp Business API is supported subject to provider and account setup; web chat and custom channels are available depending on setup. No setup charges. No long-term contracts.
Plans
| Plan | USD | INR | Conversations |
|---|---|---|---|
| Launch | $29/mo | ₹2,499/mo | 20–30 chats / month |
| Growth | $79/mo | ₹6,999/mo | 120–180 chats / month |
| Scale | $149/mo | ₹12,999/mo | 400–600 chats / month |
| Custom | Contact us — volume pricing for larger teams | ||
Capabilities and Availability
Natural AI conversations: AI can reply in natural conversation using configured business context; no scripted flow is required for ordinary replies. Subject to workspace configuration and plan; visual automations may optionally complement natural AI conversations. Optional visual automations: Visual automations can complement natural AI conversations when a structured process is useful. Optional; depends on workspace setup and plan. Shared inbox: Teams can manage conversations from configured channels in a shared inbox. Channel connections and workspace setup required. Lead qualification: AI can collect lead context through natural conversations and pass it to the team. Depends on configured qualification criteria and plan. Appointment booking: Booking workflows can collect appointment details in conversation. Subject to plan and booking setup; confirm availability before promising a confirmed slot. Human handover: Conversations can be handed to a person with context when escalation is needed. Subject to configured team and escalation rules.
See the current plan details and documentation before choosing a plan.
How Credits Work
Credits pay for AI processing — the cost of generating an AI reply. A standard AI reply uses under 0.5 credits. Credits are not a charge for message delivery. WhatsApp messaging fees are billed separately by Meta as a channel operator fee, regardless of which platform you use for WhatsApp.
You can set a per-conversation credit limit to cap spend on any individual conversation. If your monthly credits run out, AI replies pause and your team can still respond manually from the shared inbox. Top-up packs are available at any time: 100 credits ($14), 500 credits ($60), or 1,000 credits ($110). Credits do not expire while your subscription is active.
Frequently Asked Questions
- Is there a free trial?
- Yes. All new subscribers receive a 7-day free trial. A $1/₹1 card hold is taken at registration (refunded); the first full charge occurs after 7 days. Cancel before then and you won't be charged.
- Can I change plans?
- Yes. Upgrade or downgrade at any time from the billing portal with no penalty.
- Are WhatsApp messaging fees included?
- No. WhatsApp conversation fees are charged separately by Meta. Relaytiv's plan price covers AI processing only. Your exact WhatsApp fees depend on your country and message volume per Meta's published rates.
- What currency can I pay in?
- Relaytiv accepts USD for international customers and INR for customers in India. The Launch plan is $29/month in USD or ₹2,499/month in INR.
- Are there setup fees or long-term contracts?
- No setup fees. No minimum contract length. All plans are billed month-to-month.
- What happens to my data if I cancel?
- Your data remains available for export for 30 days after cancellation, then is permanently deleted per our retention policy.
What Relaytiv supports
Relaytiv is an AI front desk and omnichannel operations layer for chat-led businesses. Currently connected: WhatsApp Web, SMS, Instagram, Messenger. WhatsApp Business API is supported subject to provider and account setup; web chat and custom channels are available depending on setup. Availability depends on workspace setup and plan.
- Natural AI conversations: AI can reply in natural conversation using configured business context; no scripted flow is required for ordinary replies. Subject to workspace configuration and plan; visual automations may optionally complement natural AI conversations. Read the AI setup guide documentation
- Optional visual automations: Visual automations can complement natural AI conversations when a structured process is useful. Optional; depends on workspace setup and plan. Read the AI setup guide and approved product brief documentation
- Shared inbox: Teams can manage conversations from configured channels in a shared inbox. Channel connections and workspace setup required. Read the Shared inbox guide documentation
- Lead qualification: AI can collect lead context through natural conversations and pass it to the team. Depends on configured qualification criteria and plan. Read the AI setup guide documentation
- Appointment booking: Booking workflows can collect appointment details in conversation. Subject to plan and booking setup; confirm availability before promising a confirmed slot. Read the Approved product brief documentation
- Human handover: Conversations can be handed to a person with context when escalation is needed. Subject to configured team and escalation rules. Read the Shared inbox guide documentation
For media, calls, follow-ups, team operations, integrations, analytics, governance and API access, check the features, documentation and plan details before assuming a specific channel or capability is enabled. Relaytiv is built by Vitiv.ai. Product facts verified 2026-09-23; Approved product brief; public docs are evidence of functionality, not proof of plan entitlement or a live customer connection.