WhatsApp AI Front Desk for UAE & GCC Businesses
Relaytiv is built for the way business works in Dubai, Abu Dhabi, and across the GCC — where WhatsApp is the primary channel for every customer enquiry, booking request, and sales conversation.
Why UAE Businesses Need an AI Front Desk
In Dubai and across the GCC, customers message businesses before they call, before they visit, and often instead of browsing a website. A WhatsApp enquiry arrives on a Friday evening, during Ramadan nights, or at 11pm from a customer in a different time zone. Without an immediate, intelligent response, that lead goes to the next business that replies.
UAE businesses also deal with multilingual customer bases — conversations that start in English and switch to Arabic mid-way, customers who prefer one language for business and another for social. A single AI that handles both naturally, without configuration, is essential for the UAE market.
What Relaytiv Does for UAE and GCC Businesses
- 24/7 AI response — Instant, intelligent replies to every WhatsApp, Instagram DM, and web chat enquiry — including UAE public holidays, Eid weekends, and Ramadan evenings.
- Arabic and English in one conversation — The AI responds naturally in Arabic and English, switching within the same conversation as the customer switches. No configuration required — language detection is automatic.
- Lead qualification before human involvement — The AI captures budget, timeline, requirements, and intent from every enquiry before a human picks up. Your team receives qualified leads, not cold contacts.
- No per-message fees — Flat monthly credit-based pricing regardless of conversation volume. No surprises at the end of the month when your campaign drives a surge in inbound messages.
- Multi-channel inbox — Manage WhatsApp, Instagram DM, Facebook Messenger, and web chat from one shared inbox. Customers who contact you across channels are handled consistently.
- Deal and task pipeline — Track qualified leads through a deal pipeline from first contact to close. Assign follow-up tasks to the right team member without the conversation getting lost.
Industries We Serve in the UAE
- Travel agencies — Qualify package enquiries, handle visa FAQs, share itineraries, and send payment links via WhatsApp. Eid and National Day enquiry surges handled automatically. See Relaytiv for travel agencies.
- Real estate — Qualify buyers by budget, area preference, and property type. Share brochures and floor plans in chat. Book viewings automatically. Available in Arabic and English. See Relaytiv for real estate.
- Clinics and healthcare — Handle patient enquiries, book appointments, and send reminders 24/7 — including evenings and weekends when reception is closed.
- Hospitality — Handle room enquiries, dining reservations, and service requests across WhatsApp and web chat in both Arabic and English.
- Salons and wellness — Book appointments from WhatsApp and Instagram without manual intervention. Fill your calendar 24/7.
Pricing for UAE Businesses
Relaytiv is priced in USD with no INR-only plans or India-market friction. Plans start at $29/month. No per-seat fees — your whole team accesses the shared inbox on every plan. 7-day free trial included.
Frequently Asked Questions
- Does Relaytiv work with UAE WhatsApp numbers?
- Yes. Relaytiv connects to WhatsApp Business API using any WhatsApp number, including UAE (+971) numbers. You can also purchase an international WhatsApp number directly through Relaytiv if needed.
- Can the AI respond in Arabic without extra configuration?
- Yes. The AI detects the language of each incoming message and responds in kind — Arabic, English, or a mix — without any additional setup.
- Is Relaytiv compliant with UAE data regulations?
- Customer data is stored on encrypted US-based cloud infrastructure. See our Security page and Privacy Policy for full details.