Chat Widget

Chat Widget Website Chat Widget Integration Guide Add a user-friendly chat widget to your website that enables visitors to communicate directly through your site's interface. The integration process is straightforward and will provide your website with built-in messaging capabilities. Creating and Configuring the Chat Widget How to get there: Click Settings near the bottom of the left sidebar. (On a phone, first tap the menu icon ☰ in the top corner to open the sidebar.) In the Settings left rail, under Channels , click Channels . Find the Website chat widget card. If you don't have a widget yet, click Connect to create one with a display name and welcome message. Once created, click Manage any time to open the full configuration panel. The chat widget gets its own card on the Channels page — Connect to create it, Manage to configure everything else. It sits further down the list than shown here, past Instagram (Private), LINE, Email, and the other channels. Changes you save apply to your live widget automatically — there's no need to re-paste the install code after making a change. What You Can Customize The Manage panel is organized into four sections. Appearance Display name: Shown in the widget header. Logo: Upload an image that appears at the top of the chat. Use your company logo or a friendly headshot. Launcher icon: The icon on the floating chat button itself. Pick one of the built-in icons (chat bubble, paper plane, question mark, and more), reuse your uploaded logo,