Can Relaytiv handle course enquiries in regional languages?

Yes. Relaytiv responds in the language of each incoming message automatically. If a student messages in Hindi or another language, the AI replies in kind without any configuration.

How does Relaytiv handle students who need to speak to a counsellor?

The AI detects when a student is ready for a human conversation and routes them immediately with full context. Your counsellor picks up a warm, prepared conversation — not a cold enquiry from scratch.

Can we track which ad campaigns are driving qualified leads?

Yes. Relaytiv's inbox and analytics let you tag conversations by source and track qualification outcomes by channel or campaign.

Turn course enquiries into enrolled students.

Relaytiv's AI front desk answers syllabus, fee, and timing questions so your counsellors can focus on closing enrolments — not repeating the same answers to the same questions all day.

The Problem Relaytiv Solves for Education

Most education enquiries come from WhatsApp and Instagram — students (or parents) asking about fees, eligibility, duration, and start dates. These are high-volume, repetitive questions. Answering them manually is expensive, slow, and keeps your counsellors from doing the work that actually drives enrolments: having quality conversations with students who are ready to commit.

Paid lead generation makes this worse. A student clicks on an ad, lands on a WhatsApp chat, and if nobody replies in the first five minutes, they've already moved to the next result. AI fixes the first-response problem permanently.

What Relaytiv Does for Education and Coaching

Syllabus and fee automation — Instantly share course details, schedules, fees, eligibility criteria, and start dates with every enquirer — accurately and consistently, every time.
Student lead qualification — The AI captures student background, goals, current qualification level, and readiness to enrol before handing off to a counsellor. Your admissions team gets a prepared summary, not a cold lead.
Counsellor routing — Route qualified, interested students to the right counsellor by course, campus, or stage automatically — no manual lead assignment.
Ad lead follow-up in seconds — Respond to Meta and Google ad leads within seconds, before they lose interest. The AI initiates a qualification conversation immediately when a lead comes in.
WhatsApp and Instagram coverage — Handle enquiries across WhatsApp, Instagram DM, and web chat from one shared inbox.
Follow-up sequences — Re-engage students who enquired but didn't enrol. Send automated follow-up messages at timed intervals to keep warm leads warm.
24/7 availability — Students research courses at all hours. The AI is always on — evenings, weekends, and holidays included.

How It Works

Your admissions team describes your courses, fee structures, eligibility requirements, and qualification criteria in plain language. The AI learns this information and handles every inbound enquiry from there. Qualified, interested students are routed to the right counsellor with a full conversation summary. Your counsellors spend their time on students who are ready to enrol — not on screening enquiries.

Frequently Asked Questions

Can the AI handle enquiries in regional languages?: Yes. Relaytiv responds in the language of each incoming message automatically. If a student messages in Hindi or another language, the AI replies in kind without any configuration.
How do we handle students who need to speak to a counsellor?: The AI detects when a student is ready for a human conversation and routes them immediately with full context. Your counsellor picks up a warm, prepared conversation — not a cold enquiry from scratch.
Can we track which ad campaigns are driving qualified leads?: Yes. Relaytiv's inbox and analytics let you tag conversations by source and track qualification outcomes by channel or campaign.