Turn design enquiries into qualified consultations.
Relaytiv's AI front desk captures project requirements, shares your portfolio, and books consultations for interior designers — so you spend your time on the creative work, not on managing an inbox full of enquiries that never convert.
The Problem Relaytiv Solves for Interior Designers
Interior design enquiries come primarily through Instagram — a comment on a portfolio post, a DM about a recent project, a story reply from a potential client. These are warm leads at the moment of highest intent. But responding quickly requires being glued to your phone, and qualifying each lead manually — space size, style, budget, timeline — takes real time before you know if a consultation is worth your calendar slot.
What Relaytiv Does for Interior Designers
- Comment to DM automation — Convert every Instagram comment into a private DM conversation automatically. Every "Love this!" comment becomes a qualified lead opportunity without manual effort.
- Smart project qualification — The AI gathers space size, room type, style preferences, renovation timeline, and budget range before a consultation is booked. You arrive at every first meeting already knowing if the project fits.
- Portfolio and case study sharing — Share project images, before-and-after galleries, and case studies instantly in the chat — giving prospects the social proof they need to commit to a consultation.
- Consultation booking without manual replies — Prospects book their first call or in-person meeting without a single manual reply from you. The AI captures their details, confirms the slot, and sends a reminder.
- Story reply capture — Instagram story replies are captured and handled automatically. Every engagement with your content becomes an opportunity to start a qualified conversation.
- WhatsApp enquiry handling — Referral-based enquiries that come in via WhatsApp get the same instant, professional first response as Instagram leads.
- 24/7 response — Potential clients browse Instagram at all hours. An immediate response at any time of day signals the professionalism clients expect from a designer they want to trust with their home.
How It Works
You connect your Instagram and WhatsApp to Relaytiv. You describe your design style, project scope, minimum budget, and availability for consultations. The AI handles every inbound enquiry, qualifies each lead with the questions you would ask, shares your portfolio, and books the consultation. You open your inbox and see a list of qualified conversations ready for your review — not a stream of unanswered DMs.
Frequently Asked Questions
- Can I share my portfolio images in the chat?
- Yes. Relaytiv can send images, PDF lookbooks, and case study documents directly in the chat conversation — across WhatsApp and Instagram DM.
- Will it book consultations with clients who clearly don't fit my scope?
- No. You define your qualification criteria — minimum project budget, space size, or geography — and the AI screens against those before offering a consultation slot.
- Can I still respond personally to leads I want to handle myself?
- Yes. You can take over any conversation from the shared inbox at any time. The AI steps aside the moment you send a reply.
What Relaytiv supports
Relaytiv is an AI front desk and omnichannel operations layer for chat-led businesses. Currently connected: WhatsApp Web, SMS, Instagram, Messenger. WhatsApp Business API is supported subject to provider and account setup; web chat and custom channels are available depending on setup. Availability depends on workspace setup and plan.
- Natural AI conversations: AI can reply in natural conversation using configured business context; no scripted flow is required for ordinary replies. Subject to workspace configuration and plan; visual automations may optionally complement natural AI conversations. Read the AI setup guide documentation
- Optional visual automations: Visual automations can complement natural AI conversations when a structured process is useful. Optional; depends on workspace setup and plan. Read the AI setup guide and approved product brief documentation
- Shared inbox: Teams can manage conversations from configured channels in a shared inbox. Channel connections and workspace setup required. Read the Shared inbox guide documentation
- Lead qualification: AI can collect lead context through natural conversations and pass it to the team. Depends on configured qualification criteria and plan. Read the AI setup guide documentation
- Appointment booking: Booking workflows can collect appointment details in conversation. Subject to plan and booking setup; confirm availability before promising a confirmed slot. Read the Approved product brief documentation
- Human handover: Conversations can be handed to a person with context when escalation is needed. Subject to configured team and escalation rules. Read the Shared inbox guide documentation
For media, calls, follow-ups, team operations, integrations, analytics, governance and API access, check the features, documentation and plan details before assuming a specific channel or capability is enabled. Relaytiv is built by Vitiv.ai. Product facts verified 2026-09-23; Approved product brief; public docs are evidence of functionality, not proof of plan entitlement or a live customer connection.