Can Relaytiv book directly into my salon's booking system?

Relaytiv can be integrated with your booking system via REST API for live availability checking. Alternatively, the AI collects customer preferences and sends you a notification to confirm the slot — keeping your diary controlled.

Does it handle Instagram DMs from new followers?

Yes. Relaytiv handles all inbound Instagram DMs, story replies, and comment responses — including from new followers who are not yet customers.

Can I still reply personally to clients when I want to?

Yes. You can take over any conversation from the shared inbox at any time. The AI steps aside the moment a team member sends a manual reply.

How quickly can a salon get started with Relaytiv?

Most salons are live within a few hours of connecting their WhatsApp and Instagram. No technical setup required.

Keep your chairs full and your front desk free.

Relaytiv's AI front desk answers pricing and availability questions, shares your service menu, and books appointments instantly for salons and wellness businesses — so you spend your time doing the work, not managing the inbox around it.

The Problem Relaytiv Solves for Salons

Customers message your salon on Instagram at 10pm asking about a balayage appointment. They send a WhatsApp on Sunday asking if you're available next Thursday. Without an immediate reply, they book elsewhere. Salons lose bookings every day not because they're not good at their work, but because they can't be on their phone 24/7 while also serving clients in the chair.

What Relaytiv Does for Salons and Wellness

Instagram story reply automation — Respond to every story reply instantly and move the conversation to DM, where the booking happens. Never lose an Instagram lead to slow response again.
Service menu AI — The AI knows your full service menu, pricing, and duration. Customers get instant, accurate answers to "how much is a balayage?" without you lifting a finger.
Automated appointment booking — Customers book appointments directly in WhatsApp or Instagram DM. The AI captures their service preference, stylist request, and preferred time — and confirms the booking.
24/7 availability — Enquiries at 11pm on a Sunday get an immediate response. You wake up with appointments confirmed, not with a pile of unanswered messages from the night before.
Appointment reminders — Send automated WhatsApp reminders 24 hours before each booking to reduce no-shows without calling clients yourself.
Comment reply automation — Reply to every Instagram post comment automatically and move high-intent conversations to DM where they can be converted into bookings.
Shared team inbox — If you have a team of stylists or a front desk, everyone sees every conversation. Assign bookings to the right person without any message getting lost.

How It Works

You connect your WhatsApp number and Instagram account to Relaytiv. You describe your service menu, pricing, and booking rules in plain language — what services you offer, how long they take, and when you're available. The AI handles every enquiry from there. You check the shared inbox at the end of the day and see a full diary filled by conversations your phone handled while you were doing the work you love.

Frequently Asked Questions

Can the AI book directly into my booking system?: Relaytiv can be integrated with your booking system via REST API for live availability checking. Alternatively, the AI collects customer preferences and sends you a notification to confirm the slot — keeping your diary controlled.
Does it handle Instagram DMs from new followers?: Yes. Relaytiv handles all inbound Instagram DMs, story replies, and comment responses — including from new followers who are not yet customers.
Can I still reply personally when I want to?: Yes. You can take over any conversation from the shared inbox at any time. The AI steps aside the moment a team member sends a manual reply.
How quickly can I get started?: Most salons are live within a few hours of connecting their WhatsApp and Instagram. No technical setup required.