Relaytiv vs Wati

Wati is a WhatsApp Business API platform built primarily for team inbox management, broadcast campaigns, and basic chatbot flows. Relaytiv is a multi-channel AI front desk that covers WhatsApp, WA Web, Instagram, Messenger, web chat, and custom channels with autonomous lead qualification and appointment booking.

Choose Relaytiv if…

You need an AI that handles multi-channel conversations, qualifies leads autonomously, and books meetings without agent intervention.

Choose Wati if…

You need a straightforward WhatsApp inbox for a small support team with simple broadcast needs and a lower starting price.

Feature Comparison

Multi-channel support: Relaytiv ✓ · Wati ✗ (WhatsApp only)
Autonomous AI qualification: Relaytiv ✓ · Wati limited
Appointment booking: Relaytiv ✓ · Wati ✗
Instagram DM & comment automation: Relaytiv ✓ · Wati ✗
Team inbox & assignment: Relaytiv ✓ · Wati ✓