AI Front Desk for WhatsApp, Instagram, Messenger & More
Turn every message into a qualified lead. Relaytiv replies instantly to inbound customer messages across WhatsApp, Instagram, Messenger, web chat, and custom channels — 24/7, with no scripted flows to build and no leads falling through the cracks.
When a potential customer sends a message, the first business to reply wins. Relaytiv makes sure that business is always yours — with an AI that qualifies leads, answers questions, books appointments, and hands off to your team at exactly the right moment.
How It Works
- Connect your channels — Link your WhatsApp, Instagram, Messenger, and web chat in minutes. No developer required.
- Train your AI front desk — Describe your business, your services, and your qualification criteria in plain language. The AI learns your context.
- Go live — Every inbound message gets an instant, on-brand AI reply. Qualified leads are handed to your team with full context. Appointments are booked automatically.
What Relaytiv Does
- AI front desk — Instant, on-brand replies to every inbound message, 24 hours a day, across all connected channels. The AI handles routine questions, collects lead information, and qualifies every prospect before a human is involved.
- Multi-step lead qualification — The AI asks the right qualification questions in a natural, conversational way — capturing budget, requirements, timeline, and intent before routing the lead to your team.
- Shared team inbox — Every conversation from every channel appears in a single shared inbox. Your team assigns, tags, escalates, and responds without switching between apps or missing messages.
- Appointment booking — From first message to confirmed booking without leaving the chat. The AI collects requirements, presents available slots, confirms the appointment, and sends reminders automatically.
- Human handover — When a conversation needs a human — a complex requirement, a high-value prospect, or an emotionally charged message — the AI steps aside, notifies the right team member, and transfers full context immediately.
- Campaigns and follow-ups — Send broadcast messages and automated follow-up sequences to opted-in contacts at exactly the right time. Re-engage warm leads. Recover abandoned conversations.
- Instagram comment replies — Reply to every Instagram comment automatically and move high-intent conversations to DM. Story replies captured and handled.
- Voice note understanding — The AI reads voice messages and responds in text, so your team never misses context from audio messages sent over WhatsApp.
- Media understanding — The AI understands images, PDFs, and documents shared by customers — handling enquiries about products, floor plans, menus, and attachments.
- Team management — Role-based access controls, per-agent permissions, and conversation assignment keep your team organised as you scale.
- Integrations and API — Connect Relaytiv to your CRM, calendar, or any business tool via REST API. Custom AI functions can call your own endpoints mid-conversation.
Who Uses Relaytiv
- Clinics and healthcare practices — Answer patient enquiries, fill appointment diaries, and send reminders automatically.
- Real estate agents in Dubai and India — Qualify buyers, share brochures, and schedule viewings without manual effort.
- Salons and wellness businesses — Keep your appointment book full without lifting a phone.
- Education and coaching businesses — Turn every enquiry into an enrolled student with AI-driven lead qualification.
- D2C and social commerce brands — Turn Instagram engagement and WhatsApp messages into sales.
- B2B sales teams — Qualify inbound leads before they reach your SDRs, so your team spends time on conversations that close.
- Travel agencies in Dubai and GCC — Reply to every booking enquiry with visa FAQs, package details, and payment links — in Arabic or English.
Pricing
Plans start at $29/month (₹2,499/month). All plans include every core feature — the difference is the monthly volume of AI-handled conversations. A 7-day free trial is included with every new account. No setup fees. No long-term contracts.
- Launch — $29/month · 20–30 chats / month
- Growth — $79/month · 120–180 chats / month
- Scale — $149/month · 400–600 chats / month
- Custom — Volume pricing for larger teams.
Why Chat-First Businesses Win
Businesses that respond within five minutes are nine times more likely to convert a lead than those that respond after ten minutes. WhatsApp messages are read within three minutes on average. Relaytiv's AI front desk delivers a first response under 30 seconds, 24 hours a day — qualifying the lead before a human is ever involved. Your team's first touch is with a warm, prepared lead, not a cold stranger.