Give every inbound chat a next step.

Relaytiv is your AI front desk and omnichannel operations layer: natural AI conversations, grounded in your business context, with a shared inbox for the next step. Optional visual automations help with structured follow-ups; channels and features depend on plan and setup.

Currently connected: WhatsApp Web, SMS, Instagram, Messenger. WhatsApp Business API is supported subject to provider and account setup; web chat and custom channels are available depending on setup. AI agents can collect lead context and hand conversations to a person with context when needed.

How It Works

1. Connect your channels — Connect available channels according to your provider, plan, and workspace setup. Read the WhatsApp setup guide.
2. Configure grounded knowledge — Add your business context, FAQs, and qualification criteria, then review and refine AI answers.
3. Go live — Configure natural AI conversations, optional visual automations, follow-ups and handover rules. Booking workflows require plan and booking setup.

What Relaytiv Does

• AI front desk — AI agents reply in natural conversation using configured business context; no scripted flow is required for ordinary replies. Availability depends on workspace configuration and plan.
• Grounded knowledge and qualification — Configure FAQs and business context, then let AI collect lead details through natural conversation. Review responses and refine instructions. Qualification depends on criteria and plan.
• Shared team inbox — Teams can manage conversations from configured channels and hand them to a person with context, subject to workspace and team setup.
• Appointment booking — Booking workflows can collect details in conversation, subject to plan and booking setup; confirm availability before promising a slot.
• Human handover — Conversations can be handed to a person with context when escalation is needed, subject to configured team and escalation rules.
• Automations and follow-ups — Optional visual automations can complement natural AI conversations for structured follow-ups, subject to plan and workspace setup.

Who Uses Relaytiv

• Clinics and healthcare practices — Collect enquiry context and, where booking is configured, appointment details.
• Real estate agents in Dubai and India — Collect buyer requirements and pass context to an agent.
• Salons and wellness businesses — Handle routine enquiries and collect booking details where available.
• Education and coaching businesses — Qualify inbound enquiries using configured criteria.
• D2C and social commerce brands — Manage configured Instagram and WhatsApp conversations in one inbox.
• B2B sales teams — Collect inbound lead details before a person follows up.
• Travel agencies in Dubai and GCC — Answer routine questions using configured business knowledge and hand complex requests to the team.

Pricing

Plans start at $29/month (₹2,499/month). See pricing for feature and channel availability. A 7-day free trial is included with every new account. No setup fees. No long-term contracts.

• Launch — $29/month · 20–30 chats / month
• Growth — $79/month · 120–180 chats / month
• Scale — $149/month · 400–600 chats / month
• Custom — Volume pricing for larger teams.

Outcomes for Chat-First Teams

Configured AI agents help answer common questions, collect lead context, and hand conversations to a person when needed. Optional automations can support follow-ups, while the shared inbox keeps the next action visible to your team.