Can the AI share floor plans and project brochures?

Yes. Relaytiv can send PDF documents, images, and media files directly in WhatsApp and Instagram DM conversations.

Can we run multiple WhatsApp numbers for different projects or agents?

Yes. Relaytiv supports multiple connected WhatsApp numbers and channels, all managed from one shared inbox with routing rules to the right agent or team.

How does Relaytiv handle buyers who message in Arabic?

The AI responds in the language of each incoming message automatically. Arabic messages get Arabic replies, English messages get English replies, and mixed-language conversations are handled naturally throughout.

Is Relaytiv suitable for secondary market as well as off-plan real estate?

Yes. You can train the AI on both off-plan projects and secondary market listings. The AI answers questions about available units, pricing, and viewing availability across your full portfolio.

WhatsApp AI Front Desk for Dubai Real Estate Agents

Property buyers in Dubai message across WhatsApp, Instagram, and social ad campaigns at all hours. Relaytiv captures budget, area preference, property type, purchase intent, and timeline — qualifying every lead automatically before your agents pick up the conversation.

The Problem Relaytiv Solves for Real Estate

Dubai's real estate market runs on WhatsApp. A buyer sees a property on Instagram at 9pm on a Friday and sends a WhatsApp message. If no agent replies until Sunday morning, the buyer has already spoken to three other agencies. In a market where enquiry volume is high and every warm lead is competed over aggressively, response speed is the primary differentiator — before product, before price, before the agent's track record.

The same enquiry — "what's the price for this 2BR in JVC?" — arrives hundreds of times per week. Qualifying each one manually (budget, end-user or investor, cash or mortgage, timeline) consumes enormous agent time before they even know if the lead is worth pursuing. AI handles this qualification instantly and at scale.

Why Dubai Real Estate Teams Use Relaytiv

Instant lead qualification — Captures budget range, preferred area (Downtown, JVC, Business Bay, Palm, Dubai Hills, Creek Harbour), property type (apartment, villa, townhouse), end-user vs investor status, cash vs mortgage, and purchase timeline from every WhatsApp or Instagram enquiry — before an agent is involved.
Site visit scheduling in WhatsApp — The AI offers available viewing slots, confirms appointments, and sends reminders — without any manual agent involvement. Your calendar fills while your agents are on site with other clients.
Brochure, floor plan, and EOI sharing — Instantly shares project brochures, floor plans, pricing sheets, payment plan details, and off-plan expression of interest forms the moment a buyer asks — keeping them engaged in the conversation rather than waiting for an email.
Area-based agent routing — Hot leads are tagged by project, area, or budget range and assigned to the right specialist automatically. A Downtown buyer goes to the right agent; a JVC investor goes to another. No manual lead assignment.
Arabic and English automatic — The AI responds in the language of each incoming message — Arabic, English, or a mix — without any configuration. Essential for the UAE market where buyers communicate in both.
24/7 weekend and holiday coverage — Friday evenings, Saturdays, UAE public holidays, Eid weekends — every enquiry receives an immediate, intelligent response. No lead goes cold because nobody was available.
Off-plan project coverage — Train the AI on multiple off-plan projects simultaneously. Buyers enquiring about any project in your portfolio get accurate, up-to-date information instantly.
Lead re-engagement sequences — Buyers who showed interest but didn't commit receive automated follow-up messages at intelligent intervals — re-engaging the conversation without requiring agent time for cold outreach.

How It Works

Your team connects your agency WhatsApp numbers and Instagram accounts to Relaytiv. You describe your project portfolio, qualification criteria, and agent routing rules in plain language. Within hours, every inbound enquiry is being qualified and documented automatically. Agents open their shared inbox to see a list of pre-qualified leads — each with a summary of what the buyer wants, their budget, and their timeline — ready for a personalised follow-up.

Frequently Asked Questions

Can the AI share floor plans and project brochures?: Yes. Relaytiv can send PDF documents, images, and media files directly in WhatsApp and Instagram DM conversations.
Can we run multiple WhatsApp numbers for different projects or agents?: Yes. Relaytiv supports multiple connected WhatsApp numbers and channels, all managed from one shared inbox with routing rules to the right agent or team.
How does it handle buyers who message in Arabic?: The AI responds in the language of each incoming message automatically. Arabic messages get Arabic replies, English messages get English replies, and mixed-language conversations are handled naturally throughout.
Is it suitable for secondary market as well as off-plan?: Yes. You can train the AI on both off-plan projects and secondary market listings. The AI answers questions about available units, pricing, and viewing availability across your full portfolio.